Support Policy

	Registered users are entitled to free telephone support and any other form of support that we offer. If you have questions, try to find your answers in the Knowledge Base before you call as you may find your solution there. If you still need to call, have your serial number and a full description of your problem ready for our Support personnel.
	Free Test Dive users are entitled to free website support. If you have questions, try to find your answers in the Knowledge Base before you call as you may find your solution there. If you are unable to solve your problem by browsing the Knowledge Base, send a full description of your problem to our Support personnel.